Terms of Service

1. Acceptance of Terms

By accessing and using the website ziafatva.com ("the Site") and the services provided by Ziafat Restaurant, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Online Ordering & Payments

Our online ordering system is provided for your convenience. By placing an order, you agree to the following:

• Accuracy: You are responsible for ensuring all order details, including contact information and pickup times, are correct.
• Payment: Payments are processed at the time of order via Stripe. You must provide valid payment information.
• Pricing: All prices are in USD and are subject to change without notice. Applicable taxes will be added at checkout.
• Availability: We reserve the right to refuse service or cancel orders due to ingredient shortages, high demand, or other operational constraints.

3. Refund & Cancellation Policy

Given the perishable nature of our products, our refund policy is as follows:

• Cancellations: Once an order has entered preparation, it cannot be cancelled or refunded.
• Issues with Orders: If there is a mistake with your order or quality concerns, please contact us immediately upon pickup at (703) 888-1723. We will work to resolve the issue through a replacement or store credit at our discretion.
• Force Majeure: We are not liable for delays or failures caused by circumstances beyond our reasonable control.

4. Intellectual Property

All content on the Site, including text, graphics, logos, menu descriptions, and images, is the property of Ziafat Restaurant and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

5. User Conduct

When using our Site, you agree not to:

• Use the Site for any unlawful purpose.
• Attempt to gain unauthorized access to our systems or user accounts.
• Interfere with the proper functioning of the Site or online ordering system.
• Provide false or misleading information.

6. Limitation of Liability

Ziafat Restaurant and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or our services. Our total liability for any claim shall not exceed the amount you paid for the specific order in question.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the new terms.